Terms Of Service
This website is operated by ChatbotX. Throughout the site, the terms “we”, “us” and “our” refer to ChatbotX. ChatbotX offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Eligibility
The Website is available only to individuals who are at least 16 years old. If you are under 16, you are strictly prohibited from using the Services, and you may not access any features that allow you to provide information to us or communicate and share information with other users of the Application (“Users”). Accordingly, you represent and warrant that you are 16 years of age or older and that you have the right, authority and capacity to enter agree to and abide by these Terms.
Your Account And Bots
If you create a bot on the Website, you are responsible for maintaining the security of your account and bots, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the bots. You must not describe or assign contents to your bots in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and ChatbotX may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause ChatbotX liability. You must immediately notify ChatbotX of any unauthorized uses of your bot, your account or any other breaches of security. ChatbotX will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
Responsibility Of Contributors & User Content:
If you operate a bot, comment on a blog, post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, “Content”), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that:
- the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
- if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;
- you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
- the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;
- the Content does not violate any Facebook content guidelines if the bot is published on any Facebook’s platforms or software.
- the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
- the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;
- your bot is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs and web sites, and similar unsolicited promotional methods;
- your bot is not named in a manner that misleads your readers into thinking that you are another person or Service. For example, your bot’s name is not the name of a person other than yourself or Service other than your own; and
- you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by ChatbotX or otherwise.
Automatic Renewal
Unless you notify ChatbotX before the end of the applicable subscription period that you want to cancel an Upgrade, your Upgrade subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such Upgrade (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Upgrades can be canceled at any time in the Upgrades section of your site’s dashboard.
Fees & Payments
ChatbotX is free to use, but provides optional features and
plans.
Our charges for monthly plans are posted on our
website and may be
changed from time to time. If any part of a month is included in
the Term, then
payment is due for the full month. Payments are due for any
month on the same or
closest date to the day you made your first monthly payment (the
“Pay Date”). If you
go over your sending limit and reach another pricing level, then
you’ll have to pay
at the higher level on or before the next pay date. If the Term
ends before that
payment is due, you’ll still be required to make one payment at
the higher level
Optional paid services such as extra data storage, extended data
logs, bot
templates, bot blocks, modules available on the Website,
ChatbotX App or inBotStore
(any such services, an “Upgrade”). By selecting an Upgrade you
agree to pay ChatbotX
the monthly or annual subscription fees or once-off fees
indicated for that service.
Payments will be charged on a pre-pay basis on the day you sign
up for an Upgrade
and will cover the use of that service for a monthly or annual
subscription period
as indicated. Upgrade fees are not refundable.
As long as you have signed up into ChatbotX PRO subscription,
you’ll provide us with
valid credit card information and authorize us to deduct the
monthly charges against
that credit card. You’ll replace the information for any credit
card that expires
with information for a valid one. Anyone using a credit card
represents and warrants
that they are authorized to use that credit card, and that any
and all charges may
be billed to that credit card and won’t be rejected. If we’re
unable to process your
credit card order, we’ll try to contact you by email and suspend
your account until
your payment can be processed.
We’ll give you a refund for a prepaid month if we stop providing
our Services to you
for a reason that’s not laid out in these Terms of Use Policy.
You won’t be entitled
to a refund from us under any other circumstances. We may offer
a refund if a Member
applies for one based on the requirements posted on the
Website.
We may change our fees at any time by posting a new pricing
structure to our Website
and/or sending you a notification by email.
ChatbotX also includes certain features which enable you to sell
goods, content,
media and services through in-bot payments.
You are solely responsible for your User Products and payments
related activities,
and any promotions and related Content contained or referred to
in your bot, and
compliance with any laws applicable thereto. We are merely
providing the platform
for you to manage your online payment activities. We are not
involved in your
relationship and/or any transaction with any actual or potential
buyer of your User
Products. When someone purchases your User Products, such
transaction’s payments
will be processed through third party payment service, in
accordance with such
Service Provider’s terms of service and other applicable
policies. We are neither a
party to nor are responsible in any way for your relationship
with payment Service
Providers, or for the actions of any of these payment Service
Providers.
By using any of our Payments features, you acknowledge, warrant
and agree that:
You shall be solely and fully responsible for all Taxes and fees
of any nature
associated with your payments activities, including any Taxes
related to the
purchase or sale of the User Products, and to collect, report
and remit the correct
amounts to the appropriate authorities and/or inform your End
Users of such and
provide them with a duly issued invoice as required by law;
You shall be responsible for and bear all costs of procuring and
delivering your
User Products, and for providing them in a safe and professional
manner, consistent
with industry standards;
You are solely responsible for any and all statements and
promises you make and for
all assistance, warranty and support regarding the User
Products, and shall provide
true contact information on your bot for any questions,
complaints or claims;
and
You may not offer or sell any User Products, or provide any
information, Content or
material regarding User Products, which may be deemed hazardous,
counterfeit,
stolen, fraudulent, offensive or abusive; which are prohibited
for sale,
distribution or use; or which otherwise fail to comply with any
applicable laws,
including with respect to consumer rights, intellectual property
or privacy rights,
product safety, trade regulations and sanctions, support,
maintenance and export;
Since you operate on Facebook Messenger and Stripe, your
products must also comply
with Facebook (https://www.facebook.com/policies/commerce)
and Stripe (https://stripe.com/us/prohibited-businesses)
regulations.
We may, at any time and at its sole discretion, suspend, disable
access to or remove
your bot and/or any User Products (if any suspicious activity,
content or products
will be detected or reported)- whether or not incorporated,
published with or made a
part of your bot at such time, without any liability to you or
to any End Users,
including for any Capacity Loss resulted therefrom.
You are solely responsible for verifying the identity of users
and of the
eligibility of a presented payment card used to purchase your
products and services,
and ChatbotX does not guarantee or assume any liability for
transactions authorized
and completed which may later be reversed or charged back. You
are solely
responsible for all reversed or charged back transactions,
regardless of the reason
for, or timing of, the reversal or chargeback. ChatbotX may add
or remove one or
more types of cards as a supported payment card any time without
prior notice to
you.
You and you solely, are responsible for providing service to
your customers for any
and all issues related to your products and services, including
but not limited to
issues arising from the processing of customers’ cards through
the Service.
You are fully responsible for the security of data on your
website or otherwise in
your possession. You agree to comply with all applicable state
and federal laws and
rules in connection with your collection, security and
dissemination of any
personal, financial, Card, or transaction information (defined
as “Data”) on your
website.
Payment Acceptance
We reserve the right to refuse any order you place with us. We
may, in our sole
discretion, limit or cancel quantities purchased per person, per
household or per
order. These restrictions may include orders placed by or under
the same customer
account, the same credit card, and/or orders that use the same
billing and/or
shipping address. In the event that we make a change to or
cancel an order, we may
attempt to notify you by contacting the e-mail and/or billing
address/phone number
provided at the time the order was made. We reserve the right to
limit or prohibit
orders that, in our sole judgment, appear to be placed by
dealers, resellers or
distributors.
You agree to provide current, complete and accurate purchase and
account information
for all purchases made at our store. You agree to promptly
update your account and
other information, including your email address and credit card
numbers and
expiration dates, so that we can complete your transactions and
contact you as
needed.
Support
We provide support via Email support. “Email support” means the
ability to make
requests for technical support assistance by email at any time
(with reasonable
efforts by ChatbotX to respond within one business day).
“Priority” means that
support for VIP Services customers takes priority over support
for users of the free
services. All support will be provided in accordance with
ChatbotX standard
practices, procedures and policies.
We only do email support for paid customers and reserves the
right to not support
for free customers or do so at our own discretion.
Responsibility Of Website Visitors
ChatbotX has not reviewed, and cannot review, all of the material, including computer software, posted to the Website, and cannot therefore be responsible for that material’s content, use or effects. By operating the Website, ChatbotX does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. ChatbotX disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted.
Content Posted On Other Websites Third Party Links
We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which ChatbotX.com links, and that link to ChatbotX.com. ChatbotX does not have any control over those non-ChatbotX bots and webpages, and is not responsible for their contents or their use. By linking to a non-ChatbotX’s third party website or webpage, ChatbotX does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. ChatbotX disclaims any responsibility for any harm resulting from your use of third party non-ChatbotX websites and webpages and official Bots made by ChatbotX.
Copyright Infringement And DMCA Policy
As ChatbotX asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by ChatbotX.com violates your copyright, you are encouraged to notify ChatbotX in accordance with ChatbotX’s Digital Millennium Copyright Act (“DMCA”) Policy. ChatbotX will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. ChatbotX will terminate a visitor’s access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of ChatbotX or others. In the case of such termination, ChatbotX will have no obligation to provide a refund of any amounts previously paid to ChatbotX.
Intellectual Property
This Agreement does not transfer from ChatbotX to you any ChatbotX or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with ChatbotX. ChatbotX, ChatbotX.com, ChatbotX.com, ChatbotX App, the ChatbotX.com logo, and all other trademarks, service marks, graphics and logos used in connection with ChatbotX.com, or the Website are trademarks or registered trademarks of ChatbotX or ChatbotX’s licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any ChatbotX or third-party trademarks.
Attribution
ChatbotX reserves the right to display attribution links such as ‘Powered By ChatbotX’ in your bot’s main menu or in your bot’s description area. Credits may not be removed regardless of upgrades purchased except for the Plan purchased clearly states that the attribution can be removed.
Compliancy With Laws
You represent and warrant that your use of ChatbotX will comply with all applicable laws and regulations. You’re responsible for determining whether our Services are suitable for you to use in light of any regulations like EU Data Privacy Laws or other laws. If you’re subject to regulations (like HIPAA) and you use our Service, then we won’t be liable if our Service doesn’t meet those requirements. You may not use our Service for any unlawful or discriminatory activities, including acts prohibited by the Federal Trade Commission Act, Fair Credit Reporting Act, Equal Credit Opportunity Act, or other laws that apply to commerce. You are also responsible to notify the end-user of data collection in connection with the Software, as required by applicable law.
GDPR
If You Are Located In The European Economic Area (EEA) Or Serve End-Users The EEA Market, You Represent And Warrant That In Using The Software, You:
- Will get consent or use any other available, legally-valid mechanism to transfer data to ChatbotX and be processed, and you’ll otherwise comply with your posted privacy policy.
- Have collected, stored, used, and transferred all data relating to any individual in compliance with all applicable data protection laws and regulations.
- You have the necessary permission to allow ChatbotX to receive and process data on your behalf.
- Acknowledge in all cases that ChatbotX acts as the processor of Customer Data and your remain the controller of Customer Data for all applicable data protection or privacy laws AND regulations.
- Agree to indemnify and hold ChatbotX harmless from any losses, including attorney fees, that result from your breach of any part of these warranties.
- You agree not to use the subscription service to collect, manage or process sensitive information. we will not have any liability that may result from your use of the subscription service to collect or manage sensitive information.
Errors, Inaccuracies And Omissions
Occasionally there may be information on our site or in the
Service that contains
typographical errors, inaccuracies, or omissions that may relate
to product
descriptions, pricing, promotions, offers, product shipping
charges, services and
availability. We reserve the right to correct any errors,
inaccuracies or omissions,
and to change or update information or cancel orders if any
information in the
Service or on any related website is inaccurate at any time
without prior notice
(including after you have submitted your order).
We undertake no obligation to update, amend, or clarify
information in the Service
or on any related website, including without limitation, pricing
information, except
as required by law. No specified update or refresh date applied
in the Service or on
any related website, should be taken to indicate that all
information in the Service
or on any related website has been modified or updated.
Termination
The obligations and liabilities of the parties incurred prior to
the termination date
shall survive the termination of this agreement for all
purposes.
These Terms of Service are effective unless and until terminated
by either you or
us. You may terminate these Terms of Service at any time by
notifying us that you no
longer wish to use our Services, or when you cease using our
site.
If in our sole judgment you fail, or we suspect that you have
failed, to comply with
any term or provision of these Terms of Service, we also may
terminate this
agreement at any time without notice and you will remain liable
for all amounts due
up to and including the date of termination; and/or accordingly
may deny you access
to our Services (or any part thereof).
Prohibited Uses
In addition to other prohibitions as set forth in the Terms of
Service, you are
prohibited from using the site or its content: (a) for any
unlawful purpose; (b) to
solicit others to perform or participate in any unlawful acts;
(c) to violate any
international, federal, provincial or state regulations, rules,
laws, or local
ordinances; (d) to infringe upon or violate our intellectual
property rights or the
intellectual property rights of others; (e) to harass, abuse,
insult, harm, defame,
slander, disparage, intimidate, or discriminate based on gender,
sexual orientation,
religion, ethnicity, race, age, national origin, or disability;
(f) to submit false
or misleading information; (g) to upload or transmit viruses or
any other type of
malicious code that will or may be used in any way that will
affect the
functionality or operation of the Service or of any related
website, other websites,
or the Internet; (h) to collect or track the personal
information of others; (i) to
spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for
any obscene or
immoral purpose; or (k) to interfere with or circumvent the
security features of the
Service or any related website, other websites, or the Internet.
We reserve the
right to terminate your use of the Service or any related
website for violating any
of the prohibited uses; (l) in any way which violates the
Facebook platform policies
found here for bots
that are published
to platforms owned by Facebook.
You also agree not to misuse our Services, for example, by
interfering with them or
accessing them using a method other than the interface and the
instructions that we
provide. You may not do any of the following while accessing or
using the Services:
(1) access, tamper with, or use non-public areas of the Service
or ChatbotX computer
systems; (2) probe, scan, or test the vulnerability of any
system or network or
breach or circumvent any security or authentication measures;
(3) access or search
or attempt to access or search the Service by any means
(automated or otherwise)
other than through our currently available, published interfaces
that are provided
by ChatbotX and third-party integrations authorized by us (and
only pursuant to the
applicable terms and conditions), unless you have been
specifically allowed to do so
in a separate agreement with ChatbotX (NOTE: crawling the
Service is permissible if
done in accordance with the provisions of the robots.txt file
and is limited to
publicly-accessible parts of the Service only, however, scraping
the Services
without the prior consent of ChatbotX is expressly prohibited);
(4) forge any TCP/IP
packet header or any part of the header information in any email
or posting, or in
any way use the Services to send altered, deceptive or false
source-identifying
information; or (5) interfere with, or disrupt, (or attempt to
do so), the access of
any user, host or network, including, without limitation,
sending a virus,
overloading, flooding, spamming, mail-bombing the Service, or by
scripting the
creation of Content in such a manner as to interfere with or
create an undue burden
on the Service.
We preserve the right to limit access to the platform for users
and/or Facebook
pages whose actions result in degrading the experience of other
platform users,
other Facebook users, Facebook’s employees, affiliates, or
partners, or ChatbotX
employees, affiliates, or partners.
We also reserve the right to access, read, preserve, and
disclose any information as
we reasonably believe is necessary to (1) satisfy any applicable
law, regulation,
legal process or governmental request, (2) enforce the Terms,
including
investigation of potential violations hereof, (3) detect,
prevent, or otherwise
address fraud, security or technical issues, (4) respond to user
support requests,
or (5) protect the rights, property or safety of ChatbotX, its
users and the public.
ChatbotX does not disclose personally-identifying information to
third parties
except in accordance with our Privacy Policy.
Disclaimer Of Warranties
We do not guarantee, represent, or warrant that your use of our
service will be
uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the
use of the service
will be accurate or reliable.
You agree that from time to time we may remove the service for
indefinite periods of
time or cancel the service at any time, without notice to
you.
You expressly agree that your use of, or inability to use, the
service is at your
sole risk. The service and all products and services delivered
to you through the
service are (except as expressly stated by us) provided ‘as is’
and ‘as available’
for your use, without any representation, warranties or
conditions of any kind,
either express or implied, including all implied warranties or
conditions of
merchantability, merchantable quality, fitness for a particular
purpose, durability,
title, and non-infringement.
In no case shall ChatbotX, AhaChat LLC, our directors, officers,
employees, affiliates,
agents, contractors, interns, suppliers, service providers or
licensors be liable
for any injury, loss, claim, or any direct, indirect,
incidental, punitive, special,
or consequential damages of any kind, including, without
limitation lost profits,
lost revenue, lost savings, loss of data, replacement costs, or
any similar damages,
whether based in contract, tort (including negligence), strict
liability or
otherwise, arising from your use of any of the service or any
products procured
using the service, or for any other claim related in any way to
your use of the
service or any product, including, but not limited to, any
errors or omissions in
any content, or any loss or damage of any kind incurred as a
result of the use of
the service or any content (or product) posted, transmitted, or
otherwise made
available via the service, even if advised of their possibility.
Because some states
or jurisdictions do not allow the exclusion or the limitation of
liability for
consequential or incidental damages, in such states or
jurisdictions, our liability
shall be limited to the maximum extent permitted by law.
General Representation And Warranty
You represent and warrant that (i) your use of the Website will be in strict accordance with the ChatbotX Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.
Indemnification
You agree to indemnify and hold harmless ChatbotX, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Singapore. AhaChat LLC’s mailing address is 1942 Broadway St. STE 314C, Boulder, USA.
Changes To Terms Of Service
You can review the most current version of the Terms of Service
at any time at this
page.
We reserve the right, at our sole discretion, to update, change
or replace any part
of these Terms of Service by posting updates and changes to our
website. It is your
responsibility to check our website periodically for changes.
Your continued use of
or access to our website or the Service following the posting of
any changes to
these Terms of Service constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at [email protected].
Last Updated on January 01, 2026.