Omnichannel MCP Server for Manus

# ChatbotX Model Context Protocol (MCP) Server for Manus

Connect Manus autonomous general agent to ChatbotX via MCP SSE. Empower Manus to bridge browser actions, API calls, and omnichannel customer communication into unified automated workflows.

## Connection Setup for Manus
- Protocol: Model Context Protocol (MCP) via Server-Sent Events (SSE)
- Endpoint: https://app.chatbotx.io/mcp/sse
- Authentication: Header "x-workspace-token: <YOUR_WORKSPACE_TOKEN>"
- Documentation: https://chatbotx.io/docs/mcp/introduction

### Configuration
```json
{
  "mcpServers": {
    "chatbotx": {
      "url": "https://app.chatbotx.io/mcp/sse",
      "headers": {
        "x-workspace-token": "YOUR_WORKSPACE_TOKEN"
      }
    }
  }
}
```

## Available MCP Tools
- contacts_search: Cross-reference external CRM records with ChatbotX customer contacts.
- contacts_tag: Synchronize customer tags across external SaaS tools and ChatbotX.
- contacts_custom_field: Update custom metadata fields based on browser or scraping tasks.
- flows_trigger: Trigger chatbot sequences when external events complete.
- conversations_list: Audit customer support queue status across all connected channels.
- messages_send: Send transactional updates or customer notifications automatically.
- broadcasts_list: Monitor broadcast campaign execution and audience stats.
- channels_list: Confirm live channel connection status.

## Multi-Step Workflows for Manus
- "Verify invoice payment in Stripe, look up contact in ChatbotX by email, update status to 'Paid', and send receipt on WhatsApp."
- "Reconcile customer shipping addresses between Shopify and ChatbotX CRM custom fields."
- "Detect unresolved tickets older than 24h and notify the customer via SMS while alerting staff."

## Supported Messaging Channels
WhatsApp, Messenger, Instagram, TikTok, Telegram, Zalo OA, Webchat, SMTP, and API.