Omnichannel MCP Server for Paperclip

# ChatbotX Model Context Protocol (MCP) Server for Paperclip

Connect Paperclip multi-agent orchestrator to ChatbotX via MCP SSE. Coordinate specialized agent teams (Triage Agent, CRM Agent, Messaging Agent) to handle customer operations at enterprise scale across all channels.

## Connection Setup for Paperclip
- Protocol: Model Context Protocol (MCP) via Server-Sent Events (SSE)
- Endpoint: https://app.chatbotx.io/mcp/sse
- Authentication: Header "x-workspace-token: <YOUR_WORKSPACE_TOKEN>"
- Documentation: https://chatbotx.io/docs/mcp/introduction

### Configuration (paperclip_config.json)
```json
{
  "mcpServers": {
    "chatbotx": {
      "url": "https://app.chatbotx.io/mcp/sse",
      "headers": {
        "x-workspace-token": "YOUR_WORKSPACE_TOKEN"
      }
    }
  }
}
```

## Available MCP Tools
- contacts_search: Search customer records across the shared CRM database.
- contacts_tag: Apply team-level tags based on sub-agent triage conclusions.
- contacts_custom_field: Update custom metadata fields across customer accounts.
- flows_trigger: Programmatically trigger visual chatbot flows for automated resolution.
- conversations_list: Ingest unassigned conversations across WhatsApp, Telegram, and Messenger.
- messages_send: Dispatch vetted agent responses to customers.
- broadcasts_list: Inspect scheduled announcements and broadcast audiences.
- channels_list: Verify channel listener health and webhook responsiveness.

## Multi-Agent Team Workflows with Paperclip
- Agent [Triage]: Polls conversations_list, identifies 5 urgent billing issues across WhatsApp.
- Agent [Classifier]: Looks up contact histories via contacts_search, confirms active enterprise plan.
- Agent [Resolver]: Triggers flows_trigger('flow_priority_support') and sends direct confirmation on WhatsApp.

## Supported Messaging Channels
WhatsApp, Messenger, Instagram, TikTok, Telegram, Zalo OA, Webchat, SMTP, and API.