Omnichannel MCP Server for Muse

# ChatbotX Model Context Protocol (MCP) Server for Muse

Connect Muse creative & support AI agent to ChatbotX via MCP SSE. Craft high-converting broadcast copy, empathetic customer support responses, and automated multi-channel messaging sequences.

## Connection Setup for Muse
- Protocol: Model Context Protocol (MCP) via Server-Sent Events (SSE)
- Endpoint: https://app.chatbotx.io/mcp/sse
- Authentication: Header "x-workspace-token: <YOUR_WORKSPACE_TOKEN>"
- Documentation: https://chatbotx.io/docs/mcp/introduction

### Configuration
```json
{
  "mcpServers": {
    "chatbotx": {
      "url": "https://app.chatbotx.io/mcp/sse",
      "headers": {
        "x-workspace-token": "YOUR_WORKSPACE_TOKEN"
      }
    }
  }
}
```

## Available MCP Tools
- contacts_search: Find customer records by email or phone to tailor personalized messaging.
- contacts_tag: Segment customers by marketing persona (e.g., "Early Adopter", "Brand Advocate").
- contacts_custom_field: Query or update customer preference tags and engagement scores.
- flows_trigger: Trigger automated nurture sequences and welcome drip campaigns.
- conversations_list: Inspect customer feedback and sentiment trends across channels.
- messages_send: Send beautifully crafted copy directly via WhatsApp, Instagram, or Email.
- broadcasts_list: Review broadcast campaign performance and A/B test results.
- channels_list: Verify multi-channel delivery readiness.

## Creative Workflows for Muse
- "Draft 3 personalized welcome messages for new Instagram leads and trigger the onboarding sequence."
- "Analyze unread customer responses to our Black Friday broadcast and draft empathetic replies for shipping delays."
- "Tag engaged customers as 'VIP Advocates' and invite them to an exclusive WhatsApp community."

## Supported Messaging Channels
WhatsApp, Messenger, Instagram, TikTok, Telegram, Zalo OA, Webchat, SMTP, and API.