F88
Guaranteeing campaign success with ChatbotX
2.1% to 5.3%
Quantity of customers converting to actual borrowers
100K - 330K
Volume of users demanding consultation
Downsized by 500%
Client servicing overheads
F88 RAPID CONSUMER LENDING
Forged in 2013, F88 strives to reinvent financial mentalities, assisting regular individuals to grasp better realities packed with prompt, uncomplicated, and fully transparent facilities.
Story
Empowered by the Chatbot, consumer dialogue flows swiftly and instantaneously sustained by round-the-clock responses.
Goal
Executing CTM campaigns bridging Meta & ChatbotX
Solution
Upon engaging with the ad format, users get vaulted into F88's Messenger space. They instantly mesh with the chatbot spanning consultation of relative services. The chatbot automatically intercepts caller details and channels them into F88's CRM module.
Alerted by fresh data, telesales agents execute outbound calls to narrow down necessities, shepherd prospects to adjacent stores, and relay those exact records there.
Alerted by fresh data, telesales agents execute outbound calls to narrow down necessities, shepherd prospects to adjacent stores, and relay those exact records there.
Long-lasting impact
F88's synergy via Meta and ChatbotX CTM advertising yielded staggering returns well past projected expectations.
With chatbot backing, the whole scheme manifested in:
+ 100K - 330K engaged patrons
+ Boosted actual borrowing translation from 2.1% leaning up to 5.3%
+ Severed support costs down 500%
With chatbot backing, the whole scheme manifested in:
+ 100K - 330K engaged patrons
+ Boosted actual borrowing translation from 2.1% leaning up to 5.3%
+ Severed support costs down 500%
Results
Products used
Automated tool to acquire customers via viral campaigns, auto-reply to comments, inbox quotes, and bulk broadcast marketing messages.
Learn more
Learn more
ChatbotX Chatbot
Facebook Fanpage
Post promotional content, share, and attract customers to engage with the fanpage
Messenger
Display service content, consult, and collect customer information
Because of surging influxes of people checking out our enterprise, our human service ensemble dragged behind answering inbound queries. Therefore, pairing with ChatbotX to rig a digital Assistant on top of Messenger acted as a phenomenal step forth. Beyond multitasking messages, ChatbotX hosts viral campaigns scoring new prospects while slashing ad drain.
Pham Ngoc Ha
Digital Manager, F88
Given that standard businesses capitalize on Messenger for engagement, it totally clicked for F88 to leverage it as a magnetizing channel via consulting campaigns and robust CRM data harvesting. Harnessing self-operable chats and uninterrupted interactions assures utter satisfaction.