Omnichannel MCP Server for OpenClaw

# ChatbotX Model Context Protocol (MCP) Server for OpenClaw

Connect OpenClaw personal AI agent to ChatbotX via MCP SSE. Empower your autonomous self-hosted agent to monitor customer communications 24/7, triage incoming messages, and execute multi-channel actions autonomously.

## Connection Setup for OpenClaw
- Protocol: Model Context Protocol (MCP) via Server-Sent Events (SSE)
- Endpoint: https://app.chatbotx.io/mcp/sse
- Authentication: Header "x-workspace-token: <YOUR_WORKSPACE_TOKEN>"
- Documentation: https://chatbotx.io/docs/mcp/introduction

### Configuration (openclaw.json)
```json
{
  "mcp": {
    "servers": {
      "chatbotx": {
        "url": "https://app.chatbotx.io/mcp/sse",
        "headers": {
          "x-workspace-token": "YOUR_WORKSPACE_TOKEN"
        }
      }
    }
  }
}
```

## Available MCP Tools
- contacts_search: Search contacts by email, phone, or workspace identifier.
- contacts_tag: Categorize contacts into automated lead buckets.
- contacts_custom_field: Store persistent state and custom metadata on customer records.
- flows_trigger: Launch interactive chatbot flows when specific conditions are met.
- conversations_list: Monitor active inbox streams across WhatsApp, Telegram, and Messenger.
- messages_send: Dispatch automated replies or notification alerts.
- broadcasts_list: Track broadcast campaign progress and delivery analytics.
- channels_list: Confirm live channel listener connectivity.

## Autonomous Agent Loops with OpenClaw
- Periodic Daemon: Poll conversations_list every 5 minutes for unassigned inquiries.
- Smart Triage: Classify intent, apply appropriate tags, and trigger resolution flows.
- Alerting: Dispatch instant notifications to the business owner via Telegram or WhatsApp.

## Supported Messaging Channels
WhatsApp, Messenger, Instagram, TikTok, Telegram, Zalo OA, Webchat, SMTP, and API.