Omnichannel MCP Server for Grok Bot

# ChatbotX Model Context Protocol (MCP) Server for Grok Bot

Connect xAI Grok conversational agent to ChatbotX via MCP SSE. Leverage Grok's real-time intelligence to converse with customers, resolve CRM profiles, and trigger automated engagement across multi-channel customer channels.

## Connection Setup for Grok Bot
- Protocol: Model Context Protocol (MCP) via Server-Sent Events (SSE)
- Endpoint: https://app.chatbotx.io/mcp/sse
- Authentication: Header "x-workspace-token: <YOUR_WORKSPACE_TOKEN>"
- Documentation: https://chatbotx.io/docs/mcp/introduction

### Configuration
```json
{
  "mcpServers": {
    "chatbotx": {
      "url": "https://app.chatbotx.io/mcp/sse",
      "headers": {
        "x-workspace-token": "YOUR_WORKSPACE_TOKEN"
      }
    }
  }
}
```

## Available MCP Tools
- contacts_search: Lookup contacts by email, phone number, or workspace identifier.
- contacts_tag: Apply real-time segmentation tags based on conversational sentiment.
- contacts_custom_field: Retrieve or update custom customer attributes in ChatbotX CRM.
- flows_trigger: Trigger interactive multi-channel visual sequences.
- conversations_list: Query active conversation streams across messaging providers.
- messages_send: Dispatch quick responses to WhatsApp, Telegram, Messenger, and Email.
- broadcasts_list: Inspect campaign delivery metrics and subscriber engagement.
- channels_list: Verify connected channels status.

## Example Prompts for Grok Bot
- "Look up customer +84708123123, analyze their previous questions, and generate a witty, helpful answer regarding product availability."
- "Monitor unread customer questions across Telegram and WhatsApp and summarize current trending topics."
- "Tag newly acquired leads as 'Grok Campaign Q3' and launch the introductory drip sequence."

## Supported Messaging Channels
WhatsApp, Messenger, Instagram, TikTok, Telegram, Zalo OA, Webchat, SMTP, and API.