WhatsApp
Run Sales & Support
at Scale on WhatsApp
Unlock the world's most used messaging app. Connect with billions of users through official API automation, AI assistants, and high-converting marketing tools.
Bring sales, support, and operations into one WhatsApp workflow
Bring support, sales, and customer operations into one WhatsApp workflow. ChatbotX helps teams collaborate faster, automate repetitive interactions, and turn every conversation into usable customer context.
Keep every WhatsApp thread coordinated in one shared team workspace
Let multiple teammates work from one WhatsApp operation without losing ownership, speed, or context. Route chats automatically, hand off conversations cleanly, and keep internal collaboration inside the same workspace.
Auto-routing for faster response
Assign incoming chats to the right sales, service, or support queue based on rules you control.
Internal notes that preserve context
Add private team notes so follow-ups stay accurate even when multiple agents touch the same thread.
Build WhatsApp automation visually without relying on engineering
Design WhatsApp journeys visually with drag-and-drop building blocks. Handle repetitive questions, guide users through common paths, and qualify intent before a human agent steps in.
Build and update flows faster
Create support and lead-generation automations without waiting on custom development.
Deflect repetitive support load
Answer FAQs instantly and keep your team focused on higher-value conversations.
Connect WhatsApp conversations to the tools that already run your business
Build a richer customer record by linking WhatsApp conversations with your commerce stack, CRM, and payment tools. Use one shared data layer to personalize messaging, support, and lifecycle marketing.
Sync profiles across tools
Unify customer data from eCommerce, CRM, and payment systems inside one messaging workflow.
Personalize campaigns with live context
Turn conversation history and customer attributes into smarter targeting and follow-up automation.
Run WhatsApp broadcasts, reminders, and campaigns with more impact
Move beyond one-to-one support and run scalable messaging campaigns across the customer lifecycle. ChatbotX helps you broadcast at scale, recover lost revenue, and deliver timed offers with measurable performance.
Launch segmented WhatsApp campaigns with clearer control
Launch promotional or lifecycle broadcasts to the right audience without turning messaging into noise. Personalize messages, schedule campaigns, and track performance from one place.
Segment before you send
Target broadcasts using customer attributes and behavior instead of blasting the same message to everyone.
Measure what converts
Track delivery, engagement, and downstream impact so your team can keep improving campaign ROI.
Recover abandoned carts with timely WhatsApp follow-ups
Recover lost checkout intent with automated reminders that feel more personal than email. Pull product context into the message, follow up at the right moment, and give sales a second chance to close.
Recover carts with product context
Send reminders that reference the exact items customers left behind instead of generic follow-up messages.
Combine urgency with incentive
Pair reminders with discounts or next-best offers to improve conversion without adding manual work.
Run WhatsApp coupon campaigns with urgency you can measure
Turn discounts into structured campaigns instead of one-off offers. With ChatbotX, you can distribute coupons through WhatsApp, control timing and quantity, and monitor redemptions across the funnel.
Control scarcity and timing
Use countdowns, campaign windows, and limited allocation rules to make offers feel timely and intentional.
Track coupon performance clearly
Connect WhatsApp coupon delivery to redemption and campaign reporting so you know what actually drives sales.
Turn WhatsApp conversations into smoother catalog and checkout journeys
Shorten the path from conversation to checkout. ChatbotX helps brands present products, guide product discovery, and convert WhatsApp chats into measurable commerce activity.
Create a faster path from chat to checkout
Let customers browse products, ask questions, and move toward purchase without leaving the WhatsApp experience. A cleaner buying path means fewer drop-offs between discovery and intent.
Show products where the conversation happens
Help buyers explore relevant items inside chat instead of sending them through disconnected landing paths.
Reduce friction before checkout
Keep the purchase journey focused and guided so customers can act faster with less confusion.
Turn in-chat product recommendations into trackable revenue
Equip sales teams to recommend catalog products directly in WhatsApp and tie those recommendations back to conversion outcomes. This gives commerce teams clearer attribution and better visibility into what actually sells.
Recommend catalog items instantly
Let agents surface relevant products in conversation without switching tools or losing momentum.
Track sales influence with more clarity
Use recommendation-level visibility to understand contribution, attribution, and team performance.
Everything you need to run WhatsApp as an official business channel
Everything you need to automate your WhatsApp communication scale.
Official API Support
Full support for official WhatsApp Business API. No risk of bans, high messaging limits, and verified business badges.
Marketing Broadcasts
Send mass notifications and newsletters to your subscribers using official Business Template Messages.
Custom AI Agents
Train AI to speak your brand's voice. Handle complex support tickets and sales queries across 50+ languages.
Start building your WhatsApp automation system Today!
Frequently
asked
questions
