Quick Replies give customers a clean and friendly way to interact with your messages, making conversations easier by letting them choose from ready-made options instead of typing text manually.Documentation Index
Fetch the complete documentation index at: https://chatbotx.io/docs/llms.txt
Use this file to discover all available pages before exploring further.
The difference between Quick Replies and Regular Buttons
The navigation logic and connection settings of Quick Replies are similar to Buttons, including actions such as Send Message, Perform Action, and Start Flow. However, the display behavior and experience are very different inside ChatbotX:| Feature | Quick Replies | Regular Buttons |
|---|---|---|
| Display | Disappear immediately after the customer taps one or after a new message is sent. Customers cannot scroll back and select them again. | Stay visible below the message. Customers can scroll back and press them again at any time. |
| Number of options | Supports 1 to 12 horizontally scrollable options. Great for surveys, size selection, or color selection. | Up to 3 buttons per text message block. Best for primary menu-style choices. |
| Position | Appears at the bottom of the screen above the mobile keyboard area. | Appears directly below the message content, such as Text or Card. |
How to configure Quick Replies
Quick Replies usually work best on platforms such as Facebook Messenger and Instagram, where the interface supports this type of horizontal option list well. You can add them directly while building the Flow by selecting a Text block, or another supported block, then clicking + Quick reply below the message editor.
