Which channels does ChatbotX support?
Messenger
Connect your Facebook Page and build automated chatbots for every Messenger conversation.
Automatically reply to comments, DMs, and story mentions on Instagram.
Send proactive messages, templates, and follow-up sequences through WhatsApp Business.
Zalo
Connect your Zalo OA to automate conversations for the Vietnam market.
TikTok
Automatically reply to and engage with customers on TikTok.
Telegram
Connect your Telegram Bot and manage those conversations in the same system.
Webchat
Embed a chat widget on your website so you can talk to visitors right on the page.
Bring Email into the same automation flow and omnichannel Inbox.
Every channel is managed in one shared Inbox, so you do not need to keep multiple tabs open or switch between separate apps.
What can you do with ChatbotX?
Analytics
Track read, reply, and click rates in real time. Use conversion data and performance metrics to optimize your chatbot campaigns.
Shared Inbox
Manage conversations from all channels in a single dashboard. Collaborate with your team, assign chats, and support customers seamlessly.
Flow Builder
Design automated chatbot scenarios with a visual drag-and-drop builder. Create messages, conditional branches, and actions without coding.
AI Agents
Deploy intelligent AI agents trained on your business data. Connect LLMs (Large Language Models) to handle complex support queries and drive sales.
CRM Contacts
Manage customer profiles, interaction history, and custom fields. Segment your audience and apply Tags automatically based on behavior.
Remarketing
Send targeted Broadcasts or set up automated Sequences to follow up with leads, nurture customers, and increase conversion rates.
Growth Tools
Acquire new customers using website widgets, referral links, and opt-in tools that automatically direct traffic into your chat flows.
API, CLI & MCP
Integrate programmatically with APIs, deploy via the CLI (Command Line Interface), and extend AI capabilities with custom MCP (Model Context Protocol) servers.
Triggers & Actions
Automate backend workflows by setting up event-based Triggers to instantly execute Actions like sending Webhooks or auto-replying.
How does ChatbotX work?
1
Connect all your channels
Connect Messenger, Instagram, WhatsApp, Zalo, TikTok, Webchat, and Email. Contact data is synced automatically from every channel into one system.
2
Configure AI Agents with Flows
Customize how AI thinks and acts with Flows. Combine multiple AI models to handle complex questions and automate your full workflow.
3
Engage and convert customers
Deploy AI support across every channel 24/7. Automatically segment, nurture, and convert customers without manual work.
4
Manage everything from one Inbox
Every conversation from every channel appears in one dashboard. Sync activity in real time, auto-assign by intent, and help your team collaborate more efficiently.
How do you get started?
1
Create your ChatbotX account
Go to app.chatbotx.io and sign up for an account. You can sign in with Google or register with Email. ChatbotX offers a Free Forever plan with a 14-day free trial that includes unlimited features, and you do not need to enter a credit card.
2
Connect your first channel
Open Channels and connect your Facebook Page, Instagram, WhatsApp Business, or Zalo OA. Each channel includes its own step-by-step setup guide.
3
Build your first Flow
Go to Automation > Flows, click + Create Flow, and build your first chatbot scenario. Starting with a simple welcome message is enough.
4
Test and publish
Use Get Published Link to make sure your Flow works correctly, then turn on the toggle to publish it on your live channel.
Explore more
Learn about Flows
Build a complete chatbot scenario with messages, conditions, and automated actions.
Connect channels
Follow setup guides for each channel: Messenger, Instagram, WhatsApp, Zalo, Tiktok (soon), API Channel (soon), Email and Webchat.
AI Agents
Configure AI Agents to answer questions automatically using your business data.
Analytics
Track chatbot performance, engagement rates, and conversions by channel.