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Bulk Actions lets you apply the same action to multiple contacts at once inside the Contacts interface.

Start with Bulk Actions

1

Open the Contacts page

Go to Contacts from the left menu.
2

Select contacts

Tick the checkbox for one or more contacts.
3

Open the Actions menu

Click Actions to open the list of available actions.
4

Choose the action

Select the action you want to apply to the chosen contacts.
contacts_bulk_actions_menu

Actions

ActionResult
AssignAssign the contact to an assignee
Add TagApply a Tag to the contact
Set Custom FieldSet a value in a Custom Field
DeleteDelete the contact
ExportExport the contact list
ImportOpen the contact import screen

More

Inside the Actions menu, click More to open additional actions.
contacts_bulk_actions_more_menu
ActionResult
Remove TagRemove a Tag from the contact
Clear Custom FieldClear the value inside a Custom Field
Disable BotTurn off the Bot for the selected contacts
Enable BotTurn the Bot back on for the selected contacts
Archive ConversationArchive the conversations of the selected contacts