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Export and Import Flow let you back up a Flow, move it to another workspace, or reuse an existing automation without rebuilding it from scratch.

Export

Download the current Flow as a .chatbotx-flow.json file.

Import Flow

Add a Flow file to the workspace’s Flows list.

Import history

Track the status and result of each import.

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Export a Flow

1

Open the Flow

Go to Flows, then open the Flow you want to back up or move to another workspace.
2

Open the Flow menu

In the Flow Builder, click the three-dot icon in the upper-right corner.
3

Select Export

Select Export to download the Flow. The exported filename ends with .chatbotx-flow.json.
Flow Export Menu

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Import a Flow

1

Open the Flows list

Go to Flows in the workspace that will receive the Flow.
2

Select Import Flow

Click Import Flow, then select a .chatbotx-flow.json file exported from ChatbotX.
3

Track the import

ChatbotX processes the file and adds the Flow to the workspace. Click Import history to review the result.
4

Review the imported Flow

Open the new Flow, review its content and block connections, then click Publish when it is ready to use.
Import a Flow from the Flows page

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Review Import history

The Import history page shows the result of each imported file:
  • Name: The Flow filename.
  • Status: The current processing status.
  • Progress: The number of processed Flows compared with the total in the import.
  • Success: The number of successfully imported Flows.
  • Failed: The number of Flows that could not be imported.
  • Created At: When the import started.
  • Completed at: When processing finished.
For example, Completed with Success set to 1 and Failed set to 0 means that one Flow was imported successfully.
Review Flow processing results in Import history

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Example workflow

Suppose you created a customer data collection Flow in your main workspace and want to reuse it in a new workspace:
  1. Open the original Flow and select Export.
  2. Switch to the new workspace, open Flows, and select Import Flow.
  3. Open Import history to confirm that processing completed successfully.
  4. Open the imported Flow, adjust its content for the new workspace, and click Publish.
Keep the .chatbotx-flow.json file if you want to use it as a backup or import the Flow into another workspace later.