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Telegram Broadcasts help you prepare one campaign and send it to a selected group of contacts through your Telegram Bot. Use this option when the message is relevant to customers who have connected with your Telegram Bot.

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Before you begin

Connect the Telegram Bot you want to use in ChatbotX and prepare the content for the campaign. The available sending options depend on the channel configuration in your workspace.

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Create a Telegram Broadcast

1

Open Broadcasts

From the left menu, select Broadcasts, then click + Create Broadcast.
Create Broadcast
2

Choose Telegram

On the Choose Channel screen, select Telegram, then click Continue.
Select Telegram broadcast channel
3

Complete the campaign setup

Select the sending configuration shown for your connected Telegram Bot, enter the campaign details, then set Schedule and Contact filter before confirming the Broadcast.
Configure Telegram broadcast

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Set the schedule and audience

Use Now to send the campaign after you confirm it. Use Schedule for later when you need to select a date, time, and timezone. Use Contact filter to target the right recipients. You can require contacts to match all conditions or at least one condition. Check the number in Receivers before confirming the campaign.
The campaign only reaches contacts that match the selected filter and are available for the Telegram sending configuration you chose.

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Example

An event organizer can send a Telegram Broadcast to contacts tagged Registered, schedule it before the event starts, and review the recipient count before confirming.

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Check before sending

  • Confirm the connected Telegram Bot and campaign content.
  • Review the Receivers count and the sending time.
  • Open the Broadcasts list after sending to review the available delivery metrics.