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Generate Code creates a unique random string or number inside a Flow. Use it when each customer needs a reference that is different from every other customer, such as a voucher code, event ticket, or order ID. The Flow can use the generated result in a later message, a Custom Field, or another Action.

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Add Generate Code to a Flow

1

Open the Flow

Open the Flow that needs to create a unique code.
2

Add a Perform Action node

Add a Perform Action node before the Flow sends or stores the code.
3

Choose Generate Code

Open the node, click Create, then select Tools > Generate Code.
Select Generate Code In Tools Menu
4

Configure and save the code

Select a Type, set the values required by that type, choose the Custom Field that will receive the code, then click Save.
Generate Code Action

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Choose a code type

Select the Custom Field where ChatbotX should save the generated result. Use Add when you need a new Custom Field.

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Example: send a check-in code

When a customer registers for an event, the Flow runs Generate Code and saves the result. The next message sends the code to the customer as their check-in reference.
Generate the code before the message that displays it. This ensures the Flow has a value ready to insert for the customer.